Free Cash on Delivery and 15 Days Easy Returns 🚚
+91 9137602811 support@purehomes.co.in
Free Cash on Delivery and 15 Days Easy Returns 🚚

Cancellation and Refunds

Returns, Exchanges, and Refunds

At Purehomes.co.in, we strive to ensure you are completely satisfied with your purchase. Please review our policies below:

RETURNS & EXCHANGES

We accept returns and exchanges within 5 DAYS of delivery. The returned items must be received in new, unused condition.

Easy Returns & Exchanges
We offer easy returns and exchanges on all orders only if the product is damaged. To return an item, please contact us and send proof photos of the products. We will then generate a return authorization for you. Returns are only accepted for items purchased directly from our website. The item(s) must be unused and in the original packaging.

To complete an exchange, place a new order for the item you would like. Please contact us with your order number, and we will create a return authorization for your previous item.

REFUNDS

Once we receive the return order, it will take 3-5 business days for a refund to appear on your statement. If 3-5 business days have passed and you still don’t see a refund, please feel free to contact us at +91 9137602811.

INVALID REASONS

  • Buyer no longer wants the items: This is the most common example we cannot honor if we want to continue offering great value. The buyer should ensure they want to buy the items before submitting an order, not after. Once an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
  • Buyer should be confident about paying the asking prices before submitting an order. Once an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

CANCELLATIONS

In the event you wish to cancel your order, please contact us immediately. If the order has already shipped, we will be unable to stop the package.

Note:

  • 100% Refund on Unused Product: Return within 5 days of delivery.
  • 60% Refund on Used Product: Return within 3-15 days.

Initiate a Return or Exchange

To initiate a return or an exchange, please fill out the form below:

For any questions or assistance, please contact us at:

Email: support@purehomes.co.in
Phone: +91 9137602811

Thank you for choosing Purehomes.co.in! Your health, our priority.